Throughout our history, the communities Mountain Pacific Bank serves have seen lots of ups and downs. Through it all, we have always stood ready to assist our customers and communities in which we serve. Building relationships with customers since 2006 has taught us that people need us the most when times are most challenging, and our customers know that Mountain Pacific Bank will do what is right.
At Mountain Pacific Bank, the well-being of our customers, employees, and community is very important to us and we are here to support you and your business. We intend to keep our branches open, if feasibly possible, using the drive-up only to protect both staff and customers.
To protect you and our employees, we are limiting our branch lobbies to appointments only. Those customers wanting to open an account, access safe deposit box, or meet with a banker in person are asked to call 425.263.3500 or your local branch to setup an appointment.
Of course, meeting your needs is always important to us. We are well staffed and banking business is taking place as usual. We hope you will continue to contact your Relationship Manager by phone or email as you do regularly. We also encourage you to leverage our digital options that allow you to access your accounts to view balances, make transfers, make mobile deposits, or send payments via our P2P feature. All these great features and more are available via our mobile app or online at https://mp.bank/
As our communities continue to be impacted, we will assess the capacity and abilities of our branches to serve the needs of our customers. We will be sure to post information and updates to our website and social media channels as decisions are made.
We apologize for any inconveniences and we appreciate your flexibility and understanding during this unusual time. It is our goal to continue to provide the highest quality customer service and support.
As always, thank you for the opportunity to serve you. For specific questions related to COVID-19, please see Our FAQs.
Wishing you and your family health and safety,