Updated Electronic Fund Transfer Disclosure and Agreement
NOTICE OF CHANGE TO THE TERMS AND CONDITIONS OF YOUR ACCOUNT
The terms and conditions changes are effective December 1, 2025.
Important changes to the terms and conditions of your account – This is a notice of changes to the terms and conditions of your account with us. Your account(s) shall be governed by the following terms and conditions. Continued use of your account(s) after receipt of these terms and conditions constitutes acceptance of, and agreement to, the terms and conditions. The following sections (or subsections where listed) have changes you should review:
- SERVICES PROVIDED THROUGH USE OF MOUNTAIN PACIFIC BANK ONLINE BANKING.
ELECTRONIC FUND TRANSFER DISCLOSURE AND AGREEMENT
For purposes of this disclosure and agreement the terms ‘we’, ‘ us’ and ‘ our’ refer to Mountain Pacific Bank. The terms ‘you’ and ‘ your’ refer to the recipient of this disclosure and agreement.
The Electronic Fund Transfer Act and Regulation E require institutions to provide certain information to customers regarding electronic fund transfers (EFTs). This disclosure applies to any EFT service you receive from us related to an account established primarily for personal, family or household purposes. Examples of EFT services include direct deposits to your account, automatic regular payments made from your account to a third party and one-time electronic payments from your account using information from your check to pay for purchases or to pay bills. This disclosure also applies to the use of your Mountain Pacific Bank Visa Debit Card (hereinafter referred to collectively as ‘Debit Card’) at automated teller machines (ATMs) and any networks described below.
TERMS AND CONDITIONS
The following provisions govern the use of EFT services through accounts held by Mountain Pacific Bank which are established primarily for personal, family or household purposes. If you use any EFT services provided, you agree to be bound by the applicable terms and conditions listed below. Please read this document carefully and retain it for future reference.
DEFINITION OF BUSINESS DAY
Business days are Monday through Friday excluding holidays.
ELECTRONIC FUND TRANSFER SERVICES PROVIDED
DEBIT CARD SERVICES
The services available through use of your Debit Card are described below.
MOUNTAIN PACIFIC BANK VISA DEBIT CARD SERVICES:
- You may withdraw cash from your checking account(s), savings account(s), money market account(s), and NOW account(s).
- You may transfer funds between your checking and savings accounts, checking and money market accounts, checking and NOW accounts, savings and money market accounts, savings and NOW accounts, and NOW accounts and money market accounts.
- You may make balance inquiries on your checking account(s), savings account(s), money market account(s), and NOW account(s).
- You may use your card at any merchant that accepts Visa® Debit Cards for the purchase of goods and services.
ATM SERVICES
NETWORK
Your ability to perform the transactions or access the accounts set forth above depends on the location and type of ATM you are using and the network through which the transaction is being performed. A specific ATM or network may not perform or permit all of the above transactions.
You may access your Debit Card through the following network(s): Plus, ICBA, Star, Cirrus.
ATM FEES
When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used, and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer.
POINT OF SALE TRANSACTIONS
Listed below is the card you may use to purchase goods and services from merchants that have arranged to accept your card as a means of payment (these merchants are referred to as ‘Participating Merchants’). Some Participating Merchants may permit you to receive cash back as part of your purchase. Purchases made with your card, including any purchase where you receive cash, are referred to as ‘Point of Sale’ transactions and will cause your ‘designated account’ to be debited for the amount of the purchase. We have the right to return any check or other item drawn against your account to ensure there are funds available to pay for any Point of Sale transaction. We may, but do not have to, allow transactions which exceed your available account balance. If we do, you agree to pay an amount equal to the overdrawn balance plus any overdraft fees.
The following card and the corresponding designated account(s) may be used for Point of Sale transactions:
- Mountain Pacific Bank Visa Debit Card: Checking, Money Market and NOW Accounts.
Your Debit Card may also be used to obtain cash from your designated account(s) at participating financial institutions when so authorized under the terms of your Account Agreement.
AUTHORIZATION HOLDS
An authorization hold is a temporary hold that is placed on your account for certain Debit Card transactions. The amount of the temporary hold may be more than the actual amount of the transaction, so your available account balance will temporarily be reduced by the amount of the temporary hold. If the authorization hold or the processing of subsequent transactions causes your account to have insufficient funds to pay the transaction we may charge you non-sufficient funds fees if we return the item or overdraft fees if we pay the item on your behalf.
CURRENCY CONVERSION – Visa®
When you use your card with the Visa® logo at a merchant that settles in currency other than US dollars the charge will be converted into the US dollar amount. The currency conversion rate used to determine the transaction amount in US dollars is a rate selected by Visa® from a range of rates available in wholesale currency markets for the applicable transaction date which rate may vary from the rate Visa® itself receives or the government-mandated rate in effect for the applicable transaction date in each instance plus or minus any adjustment determined by the issuer. The conversion rate in effect on the transaction date may differ from the rate in effect on the central processing date or the posting date.
IMPORTANT ADDITIONAL FEE NOTICE
Foreign Transaction: Up to 1.7% of each foreign purchase transaction or foreign ATM advance transaction.
SERVICES PROVIDED THROUGH USE OF TELEPHONE TRANSFER AGREEMENT
You may perform the following functions through use of Telephone Transfer Agreement:
- You may initiate transfers of funds between your accounts with us.
- You may make balance inquiries on your accounts with us.
- You may make payments on credit card accounts and qualifying loans that you have with us.
PREAUTHORIZED TRANSFER SERVICES
- You may arrange for the preauthorized automatic deposit of funds to your checking account(s) savings account(s) money market account(s) and NOW account(s).
- You may arrange for the preauthorized automatic payments or other transfers from your checking account(s) savings account(s) money market account(s) and NOW account(s).
SERVICES PROVIDED THROUGH USE OF MOUNTAIN PACIFIC BANK ONLINE BANKING
Mountain Pacific Bank offers its customers use of our Mountain Pacific Bank Online Banking service.
You may access certain account(s) you maintain with us by computer using your assigned User ID and password by accessing the online banking service. You may use the online banking service to perform the following functions: Transfer funds between eligible accounts, Obtain balance information on eligible accounts, Review transactions on eligible accounts, Make loan payments, Stop payment requests, Advance funds from credit line, Online bill payment, Deposit checks, Obtain a copy of statement, ACH origination, Wire transfers, EFT tax payments, Order checks, Allow export of transaction history to personal finance manager, and make transfers from your account to third parties. You must agree to the additional disclosures and specific terms for using these services when you enroll by going to www.mp.bank or by downloading the Mountain Pacific Bank Mobile app.
Limitations on Frequency and Amount: For security purposes there are limits on the frequency and amount of transfers you may make using this Online Banking Service.
Fees and Charges for Online Service: Additional fees may apply depending on products and services selected.
ELECTRONIC CHECK CONVERSION
If your account is a checking account you may authorize a merchant or other payee to make a one-time electronic payment from this account using information from your check to pay for purchases or to pay bills.
LIMITATIONS ON TRANSACTIONS
TRANSACTION LIMITATIONS – MOUNTAIN PACIFIC BANK VISA DEBIT CARD
CASH WITHDRAWAL LIMITATIONS
You may withdraw up to $500.00 through use of ATMs in any one day.
There is a daily limit for all ATM withdrawal transactions. For security reasons specific dollar limits are disclosed at the time the Debit Card is issued. Mountain Pacific Bank reserves the right to change dollar amount limits at any time upon prior notification.
POINT OF SALE LIMITATIONS
You may buy up to $1,000.00 worth of goods or services in any one day through use of our Point of Sale service.
OTHER LIMITATIONS
- The terms of your account(s) may limit the number of withdrawals you may make each month. Restrictions disclosed at the time you opened your account(s) or sent to you subsequently will also apply to your electronic withdrawals and electronic payments unless specified otherwise.
- We reserve the right to impose limitations for security purposes at any time.
NOTICE OF RIGHTS AND RESPONSIBILITIES
The use of any electronic fund transfer services described in this document creates certain rights and responsibilities regarding these services as described below.
RIGHT TO RECEIVE DOCUMENTATION OF YOUR TRANSFERS.
TRANSACTION RECEIPTS
Depending on the location of an ATM, you may not be given the option to receive a receipt if your transaction is $15.00 or less. Upon completing a transaction of more than $15.00, you will receive a printed receipt documenting the transaction (unless you choose not to get a paper receipt). These receipts (or the transaction number given in place of the paper receipt) should be retained to verify that a transaction was performed. A receipt will be provided for any transaction of more than $15.00 made with your Debit Card at a Participating Merchant. If the transaction is $15.00 or less, the Participating Merchant is not required to provide a receipt.
PERIODIC STATEMENTS
If your account is subject to receiving a monthly statement, all EFT transactions will be reported on it. If your account is subject to receiving a statement less frequently than monthly, then you will continue to receive your statement on that cycle, unless there are EFT transactions, in which case you will receive a monthly statement. In any case you will receive your statement at least quarterly.
PREAUTHORIZED DEPOSITS
If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company:
- You can call us at (425) 263-3500 to find out whether or not the deposit has been made.
USING YOUR CARD AND PERSONAL IDENTIFICATION NUMBER (“PIN”)
In order to assist us in maintaining the security of your account and the terminals, the Debit Card remains our property and may be revoked or canceled at any time without giving you prior notice. You agree not to use your Debit Card for a transaction that would cause your account balance to go below zero, or to access an account that is no longer available or lacks sufficient funds to complete the transaction, including any available line of credit. We will not be required to complete any such transaction, but if we do, we may, at our sole discretion, charge or credit the transaction to your account you agree to pay us the amount of the improper withdrawal or transfer upon request.
Certain transactions involving your Debit Card require use of your PIN. Your PIN is used to identify you as an authorized user. Because the PIN is used for identification purposes, you agree to notify Mountain Pacific Bank immediately if your Debit Card is lost or if the secrecy of your PIN is compromised. You also agree not to reveal your PIN to any person not authorized by you to use your Debit Card or to write your PIN on your Debit Card or on any other item kept with your Debit Card. We have the right to refuse a transaction on your account when your Debit Card or PIN has been reported lost or stolen or when we reasonably believe there is unusual activity on your account.
The security of your account depends upon your maintaining possession of your Debit Card and the secrecy of your PIN. You may change your PIN if you feel that the secrecy of your PIN has been compromised. You may change your PIN via the telephone.
RIGHTS REGARDING PREAUTHORIZED TRANSFERS
RIGHTS AND PROCEDURES TO STOP PAYMENTS
If you have instructed us to make regular preauthorized transfers out of your account, you may stop any of the payments. To stop a payment,
- Call: (425) 263-3500
- Write: Mountain Pacific Bank, 3732 Broadway, Everett WA 98201
We must receive your call or written request at least three (3) business days prior to the scheduled payment. If you call, please have the following information ready: your account number, the date the transfer is to take place, to whom the transfer is being made and the amount of the scheduled transfer. If you call, we will require you to put your request in writing and deliver it to us within fourteen (14) days after you call.
NOTICE OF VARYING AMOUNTS
If you have arranged for automatic periodic payments to be deducted from your checking or savings account and these payments vary in amount, you will be notified by the person or company ten (10) days before each payment, when it will be made and how much it will be.
OUR LIABILITY FOR FAILURE TO STOP PREAUTHORIZED TRANSFER PAYMENTS
If you order us to stop one of the payments and have provided us with the information, we need at least three (3) business days prior to the scheduled transfer, and we do not stop the transfer, we will be liable for your losses or damages.
OUR RESPONSIBILITY TO NOTIFY US OF LOSS OR THEFT
If you believe your Debit Card or PIN or internet banking access code has been lost or stolen,
- Call: 1-877-226-2351 (24 hours a day 7 days a week)
- Write: Mountain Pacific Bank, 3732 Broadway, Everett WA 98201
You should also call the number or write to the address listed above if you believe a transfer has been made using the information from your check without your permission.
CONSUMER LIABILITY
Tell us AT ONCE if you believe your Debit Card or PIN or internet banking access code has been lost or stolen or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit, if applicable). If you tell us within two (2) business days after you learn of the loss or theft of your Debit Card or PIN or internet banking access code you can lose no more than fifty dollars ($50) if someone used your Debit Card or PIN or internet banking access code without your permission. If you do NOT tell us within two (2) business days after you learn of the loss or theft of your Debit Card or PIN or internet banking access code and we can prove we could have stopped someone from using your Debit Card or PIN or internet banking access code without your permission if you had given us notice, you can lose as much as five hundred dollars ($500).
Also, if your statement shows transfers you did not make, including those made by card, code, or other means, tell us at once. If you do not tell us within sixty (60) days after the statement was transmitted to you, you may not receive back any money you lost after the sixty (60) days, and therefore, you may not get back any money in your account, if we can prove that we could have stopped someone from taking the money had you given us notice in time. If a good reason (such as a long trip or hospital stay) keeps you from giving the notice, we will extend the time periods.
CONSUMER LIABILITY FOR UNAUTHORIZED TRANSACTIONS INVOLVING MOUNTAIN PACIFIC BANK VISA DEBIT CARD
The limitations on your liability for unauthorized transactions described above generally apply to all electronic fund transfers. However, different limitations apply to certain transactions involving your card with the Visa® logo. These limits apply to unauthorized transactions processed on the Visa® or Plus Network.
If you notify us about an unauthorized transaction involving your card with the Visa® logo and the unauthorized transaction took place on the Visa® or Plus Network, zero liability will be imposed on you for the unauthorized transaction. We may increase the limit of your liability for such unauthorized transactions to the amounts described under “Consumer Liability” above if we reasonably determine, based on substantial evidence, that you were negligent or fraudulent in the handling of your account or your card with the Visa® logo, you were proven to have participated in the transaction, or both. The zero liability provisions do not apply to PIN-based debit transactions not processed by the Visa® or Plus Network, including ATM transactions outside of the United States.
Your liability for unauthorized transactions with your card with the Visa® logo that involve PIN-based debit transactions not processed by the Visa® or Plus Network, including ATM transactions, are described under “Consumer Liability” above.
ILLEGAL USE OF MOUNTAIN PACIFIC BANK VISA DEBIT CARD
You agree not to use your Mountain Pacific Bank Visa Debit Card for any illegal transactions, including internet gambling and similar activities.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS
In case of errors or questions about your electronic fund transfers,
- Call: 1 (425) 263-3500
- Write: Mountain Pacific Bank, Attn: Operations Support 3726 Broadway, Suite 302, Everett WA 98201
- Email: opssup@mp.bank
- Use the current information on your most recent account statement
Notification should be made as soon as possible if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. You must contact Mountain Pacific Bank no later than 60 days after we sent you the first statement on which the problem or error appears. You must be prepared to provide the following information:
- Your name and account number.
- A description of the error or transaction you are unsure about along with an explanation as to why you believe it is an error or why you need more information.
- The dollar amount of the suspected error.
If you provide oral notice, you will be required to send in your complaint or question in writing within ten (10) business days.
We will determine whether an error occurred within ten (10) business days (twenty (20) business days for new accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days (ninety (90) days for new accounts and foreign initiated or Point of Sale transfers) to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days (twenty (20) business days for new accounts) for the amount which you think is in error, so that you will have the use of the money during the time it takes to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account. The extended time periods for new accounts apply to all electronic fund transfers that occur within the first thirty (30) days after the first deposit to the account is made, including those for foreign initiated or Point of Sale transactions. Visa’s® cardholder protection policy requires that we provide provisional credit for losses from unauthorized Visa® Debit Card use within five (5) business days of notification of the loss, unless we determine that additional investigation is warranted and allowed by applicable laws or regulations.
We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.
You may ask for copies of the documents that we used in our investigation.
LIABILITY FOR FAILURE TO COMPLETE TRANSACTION
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages as provided by law. However, there are some exceptions. We will NOT be liable, for instance,
- If through no fault of ours, you do not have enough money in your account to make the transfer.
- If the transfer would result in your exceeding the credit limit on your line of credit if you have one.
- If the electronic terminal was not working properly and you knew about the breakdown before you started the transfer.
- If circumstances beyond our control (such as fire or flood, computer or machine breakdown, or failure or interruption of communications facilities) prevent the transfer, despite reasonable precautions we have taken.
- If we have terminated our Agreement with you.
- When your Debit Card has been reported lost or stolen or we have reason to believe that something is wrong with a transaction.
- If we receive inaccurate or incomplete information needed to complete a transaction.
- In the case of preauthorized transfers, we will not be liable where there is a breakdown of the system which would normally handle the transfer.
- If the funds in the account are subject to legal action preventing a transfer to or from your account.
- If the electronic terminal does not have enough cash to complete the transaction. There may be other exceptions provided by applicable law.
CHARGES FOR TRANSFERS OR THE RIGHT TO MAKE TRANSFERS
We reserve the right to impose a fee and to change fees upon notice to you.
DISCLOSURE OF ACCOUNT INFORMATION
You agree that merchant authorization messages transmitted in connection with Point of Sale transactions are permissible disclosures of account information, and you further agree to release Mountain Pacific Bank and hold it harmless from any liability arising out of the transmission of these messages.
We will disclose information to third parties about your account or electronic fund transfers made to your account:
- Where necessary to complete a transfer or to investigate and resolve errors involving the transfer(s) or
- In order to verify the existence and condition of your account for a third party such as a credit bureau or merchant or
- In order to comply with government agency or court orders; or
- If you give us your permission in a record or writing.
AMENDING OR TERMINATING THE AGREEMENT
We may change this agreement from time to time. You will be notified at least 21 days before a change will take effect if it will cause you an increase in costs or liability or it will limit your ability to make electronic fund transfers. No notice will be given if the change is necessary for security reasons. We also have the right to terminate this agreement at any time.
SAFETY PRECAUTIONS FOR ATM TERMINAL USAGE
Please keep in mind the following basic safety tips whenever you use an ATM
If using an ATM in an isolated area, take someone else with you if possible. Have them watch from the car as you conduct your transaction.
Have your Debit Card ready to use when you reach the ATM. Have all of your forms ready before you get to the machine. Keep some extra forms (envelopes) at home for this purpose.
If you are new to ATM usage, use machines close to or inside a financial institution until you become comfortable and can conduct your usage quickly.
