Business Online Security
Current Scams
Business Email Compromise
Business Email Compromise is one of the most financially damaging online crimes. It exploits the fact that so many of us rely on email to conduct business – both personal and professional. In this scam, criminals send an email message that appears to come from a known source making a legitimate request.
Imposter
Imposter scams often begin with a call, text message, or email. The scams may vary but work the same way – a scammer pretends to be someone you trust, often a government agent, family member, or someone who promises to fix your computer – to convince you to send them money or share personal information.
Phishing
Phishing is a tactic that criminals use to lure and gain access to your personal and business financial information. Criminals send emails on the fly, purporting to be from reputable companies, such as yours, induce individuals within and outside of your business to reveal personal information such as passwords, account numbers, etc.
General Security Guidelines
- Never share your username, password, or secure access code.
- Do not use public or unsecured computers for logging into online banking.
- Always log off your online banking session before leaving your computer or device, and close all browser windows when done with an online banking session.
- Do not access your banking on public Wi-Fi networks.
- Use security alert features.
- Use a dedicated computer for your online banking.
Tips to spot Phishing scams, spyware, or malware
- If you receive an email, text, or phone call asking for confidential information, it’s a definite red flag. It’s better to be safe than sorry. End the call, delete the text, and delete the email because banks never ask that!
- You may be asked to verify confidential information if you call your bank, but never the other way around. If you receive an incoming call from someone claiming to be your bank, the safest thing you can do is hang up and call your bank.
- If you receive a suspicious email or text, do not download any attachments in the message. Attachments may contain malware such as viruses, worms, or spyware.
- Do not click links that appear in the message. Links in phishing messages direct you to fraudulent websites.
- Do not reply to the sender. Ignore any requests from the sender and do not call any phone numbers provided in the message.
Tips to Prevent Fraud
- Check your accounts regularly.
- Sign up for Alerts to help you detect suspicious activity.
- If you see suspicious activity on your accounts, contact your branch immediately.
- Do not download attachments or click links you don’t recognize in your email.
- Implement Positive Pay services.
- Implement dual control procedures, multifactor authentication, and use of security tokens.
Don’t tolerate your bank, love it.
Stop worrying if your bank is a good fit. Know that your bank has got you covered.
